Accessibility

We welcome all accessible customers to the Colchester Castle Summer Series.

Please buy your ticket via the Accessible Tickets option on the individual Ticketmaster event page. There are two types of accessible tickets:

The Accessible Platform tickets are for mobility-impaired access customers and customers that would otherwise be unable to attend the event.

Ambulant Tickets are for customers who are able to stand and only require accessible toilets, the accessible entrance or/and a Companion.

Please add Essential Companion tickets to your order if you require them.

Once you have purchased the tickets, Ticketmaster will confirm the ticket via an eligibility check.

At a later date, our team will be in touch via email to better capture individual accessibility requirements and support you ahead of your experience.

Should you have any further questions about accessibility at our events, please email [email protected].

OUR PARTNERS

Live Nation Ticket Master